Support

Need a hand? Here's how to reach us and the most common questions.

Contact

We try to respond within 48 hours.

Frequently asked

How do I save my progress?

It saves automatically — every 5 seconds during play and again every time you close the app.

I lost my progress when I reinstalled.

Tiny Realms stores progress on your device only; there's no cloud sync, so reinstalling wipes the save. Before you uninstall or switch phones, use Settings → Export save, and Import save on the new install to bring it back.

The boss timer keeps expiring.

That's not a loss — the boss just respawns at full HP. Tap to attack while you wait, and use the gold you've farmed to level your heroes. You'll punch through soon.

How do I unlock Sol and Nyx?

Ascend from the Prestige screen (it opens once you reach zone 5). Sol joins on your first ascension, Nyx on your third.

Can I remove ads?

Yes: the one-time Remove Ads purchase in the Shop removes the banner. Video ads stay optional; they're how you choose to earn extra rewards.

I bought Remove Ads but the banner is back.

Open the Shop and tap Restore purchase. Make sure you're signed in to Google Play with the account you bought it on.

How do I get more gear?

Defeat bosses (stage 10 of each zone). They drop gear about 60% of the time.

Where does Tiny Realms work?

Android and any modern browser. We don't have an iOS build yet.